Frequently Asked Questions

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Q1: I don't remember my password. What do I do?
 
Q2: What makes your service different from other reminder services?
 
Q3: Do I get charged for having my important dates on your site?
 
Q4: I'm using the correct information, but can not log in! What is the problem?
 
Q5: Why am I not receiving my all of my reminders?
 
Q6: After registering, I received a message that said ''Based on the birth date you provided, you may not be old enough to use the Birthday Calendar services.''
 
Q7: How do I add my own important dates?
 
Q8: At what time will I recieve my reminders?
 
Q9: I want a Holiday that you don't have listed, can I add my own?
 
Q10: Is it possible to include one time events such as Dr. appointments, birthday parties, and charity events?
 
Q11: I'm using Windows XP. Some of your windows like the message box look very funny?
 
Q12: When trying to register for Birthday Calendar I keep getting an error message saying, ''the email address that you have entered belongs to another customer. Please re-enter your email address''. What's happening?
 
Q13: I have tried many times to retrieve my password, but have not received a response.
 
Q14: How do I unsubscribe from Birthday Calendar?
 
Q15: If I register with Birthday Calendar, will my personal information be shared or sold to other companies?
 
Q16: Why are my free greeting card credits not being applied to my orders?
 
Q17: I received an email asking me to download an attachment or click a link to update my password. Is this a genuine notice?
 
Q18: My email address has changed. How can I update it?
 
Q19: I entered the wrong name while registering. How can I correct this?
 

 

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